Cul99 takes your privacy seriously. This privacy policy clearly explains what personal information we collect, how it is used, and how it is kept secure.
A quick overview of how cul99 protects your information
Cul99 only collects information that is strictly necessary to operate the service. We never ask for more personal data than we need.
All your data and transactions are protected with 256-bit SSL encryption. Hackers and third parties cannot access your data.
At cul99, you can view, correct, or request deletion of your personal information at any time.
Your name, mobile number, and transaction details are never sold or rented to any advertiser or third party.
Cul99 asks for your consent before placing cookies. You have the option to disable non-essential tracking cookies at any time.
Data from inactive accounts is automatically deleted after a set period, unless retention is required by law.
Cul99 is an internationally licensed online gaming platform serving users in Bangladesh and beyond. We believe your privacy is a fundamental right — not merely a legal obligation.
This privacy policy explains what personal information cul99 collects from you, why we collect it, how it is used, and how securely it is stored. This policy applies to the cul99 website, mobile app, and all digital services.
We regularly review this policy and follow international data protection standards. cul99's privacy policy is built in accordance with GDPR and the guidelines of international online gaming regulatory authorities.
Cul99 only collects the information needed to run the service properly. The types of data we collect and why are detailed below:
| Data Types | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact information | Mobile number, email address | Account communications and security notifications |
| Financial information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Technical information | IP address, device information, browser type | Security Monitoring & Fraud Prevention |
| Gaming Activity | Game history, bet amounts, and win records | Responsible Gaming & Service Improvement |
Cul99 uses your information only for specific, legitimate purposes. All the reasons your data may be used are clearly listed below:
Cul99 never sells your personal information. However, there are certain circumstances where data may be shared:
Before sharing your information with any third party, we enter into strict confidentiality agreements with them. They are required to maintain the same standard of data protection as cul99.
The cul99 website and app use cookies and similar tracking technologies to enhance your experience and maintain platform security.
Cul99 does not use cross-site tracking cookies. We do not track your activity on other websites outside of cul99.
Cul99 uses industry-leading technology and processes to keep your information secure. Our security measures are regularly audited and verified by independent third-party experts.
As a cul99 user, you have specific rights over your personal information. We respect these rights and work to fulfill them as promptly as possible.
Cul99 gives you full control over your personal information
You can request a full copy of the personal information cul99 holds about you at any time.
Requests to correct inaccurate or outdated information can be submitted to our support team at any time.
After your account is closed, you may request deletion of your data, subject to any legal retention obligations.
You may object to the use of your data for specific purposes, particularly for marketing.
You can download all your data in a standard format (CSV/JSON).
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Send a request to our support email ([email protected]) with your registered mobile number. We typically respond within 30 business days.
The cul99 platform occasionally uses third-party services such as payment gateways and game providers. These services operate under their own privacy policies, which cul99 does not control.
Cul99 is strictly an 18+ platform. We do not collect or store data from minors, and our position on this is firm.
Cul99 may review and update this privacy policy from time to time, due to changes in law, the adoption of new technology, or improvements to our services.
Continued use of the platform after changes have been made will be considered your acceptance of the updated Privacy Policy.
For any privacy-related questions, concerns, or complaints, please contact cul99's Data Protection Team. We take all complaints seriously and work to resolve them promptly.
If your issue is not resolved through support, you have the right to appeal to cul99's licensing authority.
What users most commonly want to know
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